DSTV Kenya offers a wide range of subscription packages to its customers to suit their needs. The plans offer world-class entertainment from local and international TV shows, live sports, movies, anime, kids’ shows, or documentaries.
Additionally, the DSTV services are accessible on various devices such as mobile phones, web browsers, laptops, and Smart and Digital TVs.
In this guide, we’ll go through how to pay for DSTV via M-PESA in Kenya, the other payment options available in Kenya, the various DSTV packages and prices in Kenya, and how to contact DSTV Kenya when you are facing problems and need assistance.
How to Pay for DSTV via M-PESA
To pay for your DSTV monthly subscription package using M-PESA, follow this simple procedure:
- Go to your Safaricom Tool Kit.
- Select Lipa na M-PESA, and then select Pay Bill.
- Enter the Pay Bill Number 444900.
- Enter your Smartcard/Customer number as your Account Number.
- Enter your DSTV Package amount, and then click okay.
You will receive an M-PESA confirmation message and you are good to start watching your favorite shows and movies.
DSTV Packages in Kenya
DSTV offers a wide range of packages to suit you and your family’s needs. With their ever-expanding content catalog, be assured that you will get entertained and be up to date with the latest trending stories, series, or news.
There are five packages from which you can select your perfect match. Here is the comprehensive list of packages offered by DSTV in Kenya:
|Package||Channels||HD Channels||Cost (KES)|
The table above shows that the higher the package cost, the higher the number of channels and HD channels. Other than the above packages, DSTV also offers add-on packages at additional competitive prices.
Here are the add-on packages you can pair with your main DSTV package:
- DSTV Movie Add-on – At an additional cost of KES 700 per month, you will get access to more premium movie channels.
- DSTV Great Wall – This costs an extra KES 670 per month. You will access Chinese Movie Channels and CGTN Documentary.
- DSTV Showmax Add-on – DSTV Premium subscribers will get Showmax added to their subscription at no additional cost. As for the other packages, you can get the Showmax add-on at an extra cost of KES 760 per month.
- DSTV – Indian Add-on – Pay an additional cost of KES 4,200 to access more than 15 top Bollywood Channels.
- DSTV – French Touch Add-on – Pay an extra KES 800 to unlock French channels such as France24, A+, InfoSports+, Trace Africa French and etc
- DSTV – French Plus Add-on – This costs an additional KES 3,600. You will get access to the best of French channels including Canal+ Cinema Centre, Canal+ Sports 2 and 3, France24, Telefoon+, Canal+, and many more.
Other Payment Options Available in Kenya
DSTV Kenya provides other payment options for your subscription other than M-PESA. Here are the other payment options available in Kenya:
- Coop – Bank USSD Code – Dial *667# and follow the prompts to make your DSTV utility payment
- Direct Debit – Complete an application form provided.
- Online Banking Payments – This option is accepted by Diamond Trust Bank, I&M Bank, and Rafiki Bank.
- Mobile App Payments – This option is supported by Absa Bank Kenya.
How to Contact DSTV Kenya
You may be facing challenges or encountering errors with your DSTV and want to talk to a customer service agent for help.
Here are six ways to talk to DSTV customer service:
- Telephone Number – Call +254 7110 66000 to get assistance. Please note that they will ask you a few questions to confirm your identity and details during the call.
- Social Media – You can Contact DSTV Customer Care on Twitter @DSTV_Kenya and on Facebook @DSTVKenya.
- WhatsApp – DSTV WhatsApp number is +254755896248. Ensure that you have your Smartcard Number & Surname ready. Then, text them on WhatsApp and follow the prompts.
- DSTV USSD – You call dial *423# and follow the prompts.
- Email – If you are an email person, you can contact them via this email address – [email protected]. You will get a response in 24 – 48 hours.
- Shortcode – Compose a message and send it to the shortcode 22788 and be assured to get assistance.
Enjoy Your DSTV Subscription
You can select your preferred DSTV subscription package, grab your popcorn and enjoy watching in the comfort of your home. You can also enjoy DSTV services on different devices.
With DSTV mobile app available for both Android and iOS, you can download your movie or TV show and watch it later. Watching your local and international entertainment channels has never been this hassle-free.